FOR BUSINESSES THAT CAN’T ALWAYS PICK UP
FOR BUSINESSES THAT CAN’T ALWAYS PICK UP
FOR BUSINESSES THAT CAN’T ALWAYS PICK UP
FOR BUSINESSES THAT CAN’T ALWAYS PICK UP
Your Business Calls, Handled Your Way.
Your Business Calls, Handled Your Way.
Your Business Calls, Handled Your Way.
Your Business Calls, Handled Your Way.
Your Business Calls, Handled Your Way.
Never miss another business opportunity. SMS Back gives your customers another way to reach you when you’re busy, with an automated text receptionist that can answer questions about your services, pricing, hours, and appointment inquiries.
Never miss another business opportunity. SMS Back gives your customers another way to reach you when you’re busy, with an automated text receptionist that can answer questions about your services, pricing, hours, and appointment inquiries.
Never miss another business opportunity. SMS Back gives your customers another way to reach you when you’re busy, with an automated text receptionist that can answer questions about your services, pricing, hours, and appointment inquiries.
Never miss another business opportunity. SMS Back gives your customers another way to reach you when you’re busy, with an automated text receptionist that can answer questions about your services, pricing, hours, and appointment inquiries.
Missed call? SMS BACK LLC texts first
Hi! Thanks for calling [Business Name]. Sorry we missed you! I’m here to help. What can I help you with today?
Yes, please. I’m looking for help with a service this week. What does it include, and what does it typically cost?
Our standard service includes the initial consultation and the work discussed at your appointment. Approved pricing starts at $120, depending on what you need. Would you like to reserve a time this week?
That sounds good. Do you have anything Wednesday afternoon? And what is your cancellation policy?
Wednesday at 2:30 PM is available. You can reschedule or cancel up to 24 hours before your appointment. Does 2:30 PM work for you?
Great — I have your name as Jordan Lee and your best number as (555) 014-2222. You have been booked for Wednesday at 2:30 PM.
Perfect. Thank you for answering my questions!
You’re welcome! If anything changes, just reply here and we’ll help.
Service questions answered. Appointment booked.
Missed call? SMS BACK LLC texts first
Hi! Thanks for calling [Business Name]. Sorry we missed you! I’m here to help. What can I help you with today?
Yes, please. I’m looking for help with a service this week. What does it include, and what does it typically cost?
Our standard service includes the initial consultation and the work discussed at your appointment. Approved pricing starts at $120, depending on what you need. Would you like to reserve a time this week?
That sounds good. Do you have anything Wednesday afternoon? And what is your cancellation policy?
Wednesday at 2:30 PM is available. You can reschedule or cancel up to 24 hours before your appointment. Does 2:30 PM work for you?
Great — I have your name as Jordan Lee and your best number as (555) 014-2222. You have been booked for Wednesday at 2:30 PM.
Perfect. Thank you for answering my questions!
You’re welcome! If anything changes, just reply here and we’ll help.
Service questions answered. Appointment booked.
Missed call? SMS BACK LLC texts first
Hi! Thanks for calling [Business Name]. Sorry we missed you! I’m here to help. What can I help you with today?
Yes, please. I’m looking for help with a service this week. What does it include, and what does it typically cost?
Our standard service includes the initial consultation and the work discussed at your appointment. Approved pricing starts at $120, depending on what you need. Would you like to reserve a time this week?
That sounds good. Do you have anything Wednesday afternoon? And what is your cancellation policy?
Wednesday at 2:30 PM is available. You can reschedule or cancel up to 24 hours before your appointment. Does 2:30 PM work for you?
Great — I have your name as Jordan Lee and your best number as (555) 014-2222. You have been booked for Wednesday at 2:30 PM.
Perfect. Thank you for answering my questions!
You’re welcome! If anything changes, just reply here and we’ll help.
Service questions answered. Appointment booked.
Dedicated Receptionist Number
Dedicated Receptionist Number
Dedicated Receptionist Number
Dedicated Receptionist Number
Use a separate number as your business contact number.
Use a separate number as your business contact number.
Use a separate number as your business contact number.
Keep Your Existing Number
Keep Your Existing Number
Keep Your Existing Number
Keep Your Existing Number
Forward missed business calls to your receptionist number.
Forward missed business calls to your receptionist number.
Forward missed business calls to your receptionist number.
TWO WAYS TO SET UP
TWO WAYS TO SET UP
TWO WAYS TO SET UP
Your Number. Your Choice.
Your Number. Your Choice.
Your Number. Your Choice.
Your Number. Your Choice.
Choose the phone setup that works for your business. Either way, callers can continue by text or leave a voicemail.
Choose the phone setup that works for your business. Either way, callers can continue by text or leave a voicemail.
Choose the phone setup that works for your business. Either way, callers can continue by text or leave a voicemail.
01
01
01
Use Your Dedicated Receptionist Number
Use Your Dedicated Receptionist Number
Use Your Dedicated Receptionist Number
Get a dedicated phone number for your business and automated text receptionist. Customers can call this number directly, making it easy to keep business calls separate from calls to your personal number.
Get a dedicated phone number for your business and automated text receptionist. Customers can call this number directly, making it easy to keep business calls separate from calls to your personal number.
Get a dedicated phone number for your business and automated text receptionist. Customers can call this number directly, making it easy to keep business calls separate from calls to your personal number.
Customer calls
Customer calls
Receptionist number
Receptionist number
Press 1:
Continue by text
Continue by text
Press 2:
Leave a voicemail
Leave a voicemail
02
02
02
Keep Your Existing Number
Keep Your Existing Number
Keep Your Existing Number
Continue using your current number for business, and regular calls so you don't have to relay to your client base you have a new number. When you miss a business call, your number can forward that call to your dedicated receptionist number.
Continue using your current number for business, and regular calls so you don't have to relay to your client base you have a new number. When you miss a business call, your number can forward that call to your dedicated receptionist number.
Continue using your current number for business, and regular calls so you don't have to relay to your client base you have a new number. When you miss a business call, your number can forward that call to your dedicated receptionist number.
Missed call
Missed call
Call forwarding
Call forwarding
Press 1:
Continue by text
Continue by text
Press 2:
Leave a voicemail
Leave a voicemail
HOW IT WORKS
HOW IT WORKS
HOW IT WORKS
From missed calls to new conversations.
From missed calls to new conversations.
From missed calls to new conversations.
From missed calls to new conversations.
Give customers a simple way to reach your business, even when you’re busy.
Give customers a simple way to reach your business, even when you’re busy.
Give customers a simple way to reach your business, even when you’re busy.
01
01
Choose Your Phone Setup
Choose Your Phone Setup
Choose Your Phone Setup
Choose Your Phone Setup
Use your dedicated receptionist number as your business contact number and it forwards calls to your phone so when you see the number you know its a business call, or keep your existing number and forward missed business calls to the receptionist.
Use your dedicated receptionist number as your business contact number and it forwards calls to your phone so when you see the number you know its a business call, or keep your existing number and forward missed business calls to the receptionist.
Use your dedicated receptionist number as your business contact number and it forwards calls to your phone so when you see the number you know its a business call, or keep your existing number and forward missed business calls to the receptionist.
Call forwarding depends on your phone provider and setup.
Call forwarding depends on your phone provider and setup.
Call forwarding depends on your phone provider and setup.
02
02
A Customer Calls
A Customer Calls
A Customer Calls
A Customer Calls
When a call reaches the receptionist, the caller hears two options.
When a call reaches the receptionist, the caller hears two options.
When a call reaches the receptionist, the caller hears two options.
03
03
The Customer Chooses Text
The Customer Chooses Text
The Customer Chooses Text
The Customer Chooses Text
By pressing 1, the caller opts in to receive text messages from the automated receptionist.
By pressing 1, the caller opts in to receive text messages from the automated receptionist.
By pressing 1, the caller opts in to receive text messages from the automated receptionist.
04
04
The Receptionist Responds
The Receptionist Responds
The Receptionist Responds
The Receptionist Responds
Answers based on the information you provide during onboarding.
Answers based on the information you provide during onboarding.
Answers based on the information you provide during onboarding.
✓ Business services
✓ Business services
✓ Business services
✓ Pricing
✓ Pricing
✓ Pricing
✓ Hours of operation
✓ Hours of operation
✓ Hours of operation
✓ Appointment inquiries
✓ Appointment inquiries
✓ Appointment inquiries
✓ Other onboarding information
✓ Other onboarding information
✓ Other onboarding information
05
05
Capture More Opportunities
Capture More Opportunities
Capture More Opportunities
Capture More Opportunities
Your receptionist text you a summary of the conversation allowing you to respond to potential customers even when you or your team are busy instead of losing them to the next business.
Your receptionist text you a summary of the conversation allowing you to respond to potential customers even when you or your team are busy instead of losing them to the next business.
Your receptionist text you a summary of the conversation allowing you to respond to potential customers even when you or your team are busy instead of losing them to the next business.
Appointment inquiries, clearly explained
Appointment inquiries, clearly explained
Appointment inquiries, clearly explained
Appointment inquiries, clearly explained
The base service answers appointment inquiries but does not automatically book appointments.
The base service answers appointment inquiries but does not automatically book appointments.
The base service answers appointment inquiries but does not automatically book appointments.
The base service answers appointment inquiries but does not automatically book appointments.
Ready to keep the conversation going?
Ready to keep the conversation going?
Ready to keep the conversation going?
Ready to keep the conversation going?
OUR SERVICES
OUR SERVICES
OUR SERVICES
Business communication, made simpler.
Business communication, made simpler.
Business communication, made simpler.
Business communication, made simpler.
Phone and communication solutions designed to help your business stay connected.
Phone and communication solutions designed to help your business stay connected.
Phone and communication solutions designed to help your business stay connected.
AVAILABLE NOW
AVAILABLE NOW
Automated SMS Receptionist
Automated SMS Receptionist
Automated SMS Receptionist
Automated SMS Receptionist
A dedicated phone number and automated text receptionist that helps businesses respond to missed calls and customer questions about services, pricing, hours, and appointments.
A dedicated phone number and automated text receptionist that helps businesses respond to missed calls and customer questions about services, pricing, hours, and appointments.
A dedicated phone number and automated text receptionist that helps businesses respond to missed calls and customer questions about services, pricing, hours, and appointments.
$100
$100
$100
$100
$100
/month
/month
/month
/month
+ $50 one-time setup fee
+ $50 one-time setup fee
+ $50 one-time setup fee
Answers appointment inquiries. Automatic appointment booking is not included in the base service.
Answers appointment inquiries. Automatic appointment booking is not included in the base service.
Answers appointment inquiries. Automatic appointment booking is not included in the base service.
More ways to connect.
More ways to connect.
More ways to connect.
More ways to connect.
Additional services for businesses that want a professional phone setup without adding complexity.
Additional services for businesses that want a professional phone setup without adding complexity.
Additional services for businesses that want a professional phone setup without adding complexity.
AVAILABLE NOW
Business Phone Number & Call Forwarding
Business Phone Number & Call Forwarding
Business Phone Number & Call Forwarding
A dedicated business number that forwards calls to your personal phone, keeping your personal number private. Without the receptionist attached to it.
A dedicated business number that forwards calls to your personal phone, keeping your personal number private. Without the receptionist attached to it.
AVAILABLE NOW
Caller Notifications
Caller Notifications
Caller Notifications
Get a text alert when your business number receives a call. Caller phone number and name included when available. $9.99/month add-on.
Get a text alert when your business number receives a call. Caller phone number and name included when available. $9.99/month add-on.
COMING SOON
Business Callback
Business Callback
Business Callback
Return customer calls using your business number while keeping your personal number private.
Return customer calls using your business number while keeping your personal number private.
COMING SOON
Appointment Booking
Appointment Booking
Appointment Booking
Let customers schedule appointments through an integrated booking system, helping you manage your schedule with less back-and-forth.
Let customers schedule appointments through an integrated booking system, helping you manage your schedule with less back-and-forth.
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
Do I have to change my existing business phone number?
Do I have to change my existing business phone number?
Can I still receive personal calls on my existing number?
Can I still receive personal calls on my existing number?
What happens when someone calls the receptionist?
What happens when someone calls the receptionist?
Does the receptionist automatically book appointments?
Does the receptionist automatically book appointments?
Is this a live person answering messages?
Is this a live person answering messages?
How much does it cost?
How much does it cost?
Do I need to download an app?
Do I need to download an app?
When does the service become active?
When does the service become active?
How long does setup take?