FOR BUSINESSES THAT CAN’T ALWAYS PICK UP
Your Personal Receptionist, Working While You’re Busy.
Missed a call? Your receptionist keeps the conversation going, answers common questions, and helps customers book — so you can stay focused on the work in front of you.
Missed call? SMS BACK LLC texts first
Hi! Thanks for calling [Business Name]. Sorry we missed you! I’m here to help. What can I help you with today?
Yes, please. I’m looking for help with a service this week. What does it include, and what does it typically cost?
Our standard service includes the initial consultation and the work discussed at your appointment. Approved pricing starts at $120, depending on what you need. Would you like to reserve a time this week?
That sounds good. Do you have anything Wednesday afternoon? And what is your cancellation policy?
Wednesday at 2:30 PM is available. You can reschedule or cancel up to 24 hours before your appointment. Does 2:30 PM work for you?
Great — I have your name as Jordan Lee and your best number as (555) 014-2222. You have been booked for Wednesday at 2:30 PM.
Perfect. Thank you for answering my questions!
You’re welcome! We’ll send a reminder before your appointment. If anything changes, just reply here and we’ll help.
Service questions answered. Appointment booked.
You’re busy. Your customers shouldn’t have to wait.
You can’t always answer every call — and you shouldn’t have to choose between helping the customer in front of you and responding to the next one.
You’re with a customer
You’re on another call
You’re working with your hands
You’re driving
You’re away from your phone
You’re simply too busy
Every missed call is a potential customer.
Turn missed calls into new customers.
When a caller can’t reach you, give them an appropriate way to continue the conversation by text after the required customer consent.
CUSTOMER CALLS
YOU’RE BUSY
RECEPTIONIST CONTINUES BY TEXT
QUESTIONS ANSWERED
CUSTOMER BOOKS
Like having someone there when you can’t answer.
Your receptionist follows your business’s instructions, answers approved questions, shares hours and pricing information, helps with booking, and escalates conversations when needed.
Respond to missed callers • Explain services • Share approved pricing • Answer FAQs • Direct customers to booking
CUSTOMERS CAN REPLY TO A FOLLOW-UP OR TEXT FIRST
Customer: “Hi, I just tried calling. Do you have anything available this week? I’m texting instead.”
Receptionist: “Hi! Thanks for reaching out. I’d be happy to help. You can check our available appointments here: [booking link]. If you have a question about a service before booking, just let me know.”
Keep business and personal calls separate.
Get a dedicated business number that rings the phone you already use. No second phone required — just a more professional business identity and clearer boundaries.
One business. Your whole team.
Give employees, contractors, or independent professionals their own business number, customer conversations, services, booking information, and call preferences — all managed from one business setup.
Simple to set up. Easy to keep working.
1. Get Started with our secure onboarding form 2. Tell us about your business 3. Complete your subscription through Stripe 4. We set up and activate your SMS receptionist service
If your business depends on customers calling, this is for you.
Home Services • Professional Services • Beauty & Wellness • Automotive • Healthcare • Real Estate • Contractors • Local Businesses • Appointment-Based Businesses • And more
$100 per month
One simple monthly plan for your business.
$50 one-time setup fee for your entire business — never charged per receptionist. Complete onboarding first, then pay securely with Stripe.
Secure checkout — $100/month + one-time $50 business setup
Questions, answered.
Do I need another phone?
Can I keep my personal number?
Can it help customers book?
Can multiple people use it?
Stop Losing Customers Because You Were Busy.
You take care of the work. Let your receptionist take care of the calls you can’t.